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Pricing and Rating for Complex Products
Growing customer mobility calls for quality service delivery irrespective of medium (fixed, mobile, internet, broadband) or end device (laptop, phone, PDA). The demand for convergent charging requires flexible payment methods, shared usage billing (for families, companies, employees), unified billing for multiple service types, and single billing for continuous services using multiple devices. Convergent charging must also enable billing for national/international roaming among GSM/GPRS/UMTS/WLAN networks and facilitate partner settlement. These factors force the industry to be able to create and deploy complex products to the marketplace quickly and accurately. iGneiTe understands the business processes and competencies which organizations must develop to successfully deliver a consistent experience to the customer; discusses regulatory and service assurance issues; analyses the typology of billing strategies currently in the market; and quantifies the market for billing systems sales.
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