Convergent Billing Solutions for BSS and OSS

iGneiTe Billing Services supports convergence across multiple lines of business, including wireless, wireline, VOIP, telemetry/M2M, cable, satellite tv, prepaid-postpaid, voice, data, broadband, Fiber to the Home (FTTH), commerce, and content. We understand the importance of flexible rating and billing functionality that makes it easy to bundle different services and resources into sellable offers, allowing you to deliver the right offer to the right customer, at the right time. We know this is imperative to allow you to maximize the value of your customer relationships, while reducing system costs through widespread system consolidation.  iGneiTe extends your billing solution in the following areas:

• Credit Card Processing Solutions
• Customer Self Care Portals
• Internal Customer Care Portals
• Discount Structures Implementation
• Custom Statement Generation
• Tax Calculation and Compliance Configuration
• Interim Invoicing Process Solutions
• Rating and Mediation Configuration
• Integration to External Applications
• Complex Price Plan and Service Offerings

Before You Invest in a Billing System

Many companies, before making a capital investment in a billing system choose to invest in a short term proof of concept for product validation. iGneiTe provides proof of concept development services. Typically, the customer provides up to five of their most complex billing scenarios and we configure the billing system to reflect the scenarios. iGneiTe has the experience and expertise to guide the customer through their presale decision making process, giving them the confidence that their system will function to their business process satisfaction.

After You Select a Billing System

Capitalize on iGneiTe’s extensive experience with new billing system installations, data migration, and billing configuration. We will analyze your current back office architecture and current business processes prior to installation. This allows us to make sure your installation is backed by best practices and streamlined business processes. Installation tasks typically include:

• Installing the system software
• Configuring the billing system
• Migrating the data from the old system to the new system
• Integration with the required back office systems
• Building custom reports
• Setting up the invoices, digital and paper
• Tuning the database to insure peak performance (optional)

Call us during your billing system selection process. We can estimate your billing system installation and integration costs so that you are clear on your budget and expectations.

iGneiTe's Billing Service Process
iGneiTe's billing services incorporate industry best practices and superior implementation methodology to provide you with delivery success. We provide experienced resources who’s industry knowledge can help shape requirements, drive implementations through the organization, and work with the business to ensure the products they need to sell, bill accurately. We have over 8 years experience working in the Convergent Billing space, running projects such as:

• new system installations
• multiple system consolidations
• usage data mediation projects
• large scale integration projects

We understand the entire CSP business model and can help your business from the quote, through order management, through provisioning and finally onto billing.

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